AI Agent Customer Support
An AI agent that responds 24/7, sorts requests, and escalates complex cases to your team.
AI answers FAQs 24/7, sorts urgent vs simple, escalates only what matters. 70-80% handled automatically.
70-80%
automated
Customer messages (email, chat, social)
AI agent triages + responds
70-80% resolved automatically
📩 New message from client@example.com
Subject: "My order hasn't arrived"
🤖 Category: Delivery tracking (FAQ)
→ Auto-response sent with tracking number
→ Status: Resolved without human intervention
🔴 Escalation: vip-client@corp.be
Subject: "Critical API bug"
→ Ticket created → assigned to engineering team
It's 10 PM, an important client has an urgent issue. Your support team has left. The client waits, gets frustrated, and leaves a negative review the next morning...
All managed manually
- 1Same questions coming via email, chat, and social media
- 2Urgent requests getting lost in the volume
- 3Clients waiting outside office hours with no response
70-80% automated
- Automatic responses based on your knowledge base
- Smart sorting: urgent / simple / to process
- Centralization of email, chat, and social media
24/7 response, intelligent sorting, your team focuses on complex cases.
An AI agent connected to your knowledge base that answers FAQs, sorts, and escalates automatically.
Reception
Agent captures messages from all channels
AI Triage
Automatic categorization and FAQ responses
Escalation
Complex cases escalated to your team
WhatsApp
Instagram
SlackInterested?
20 min, no commitment
We discuss your situation, show you a live demo, and you leave with a concrete plan. Even if we don't end up working together.